Stylized image of books wrapped in brown paper wrapped wit ribbon piled on a table top surrounded by pine branches, pinecones, and ornaments

Return Policy

Hassle-Free Returns & Exchanges

We are Happy to help you with returns. Please send us an email at info@christmasloft.com within 45 days of the delivery of your order informing us about your return or any issues you had. Please include your order number, contact information, and reasons for return in your email.

Or you can call our customer support at:

Phone: 603 745 8297

Ship Returned Package To

THE CHRISTMAS LOFT

259 Main St, North Woodstock, NH 03262

Return Instructions

We ask is that you carefully package your item in its original packaging. Kindly securely attach the return label to your package. Ship your items to us via the postal service, we can email you free return label for damaged items. To ensure that we are able to offer you full credit please, keep products in new condition. We will credit your account upon receipt of your merchandise.